Central Florida Short Sales: Bank of America and Equator.com make it personal.

Bank of America and Equator.com make it personal.

Hi Folks. Recently I have had two Buyers balk at providing me personal info I need if they want to purchase a Bank of America Short Sale. I really do understand where they coming from but....most of the big lenders including Bank of America and GMAC are now running most of their short sales through http://www.Equator.com.

Supposedly the Equator system will help to shorten the time involved with getting these Short Sales approved. From what I'm hearing Bank of America is giving approvals in 60-90 days as opposed to the 6-9 months they were taking. That's a good thing.

The Equator system is asking for some personal Buyer info. I assume this is to make sure transactions are "arms length". If the Buyers want to purchase a Bank of America Short Sale then we have to enter the data.

The reality is it's less data than what the closing agent will want and far less than they would have to provide if getting financing.  What Equator is requiring is simply:

  • Date of birth
  • The first 5 digits of their social security number.
  • The Buyer's address.

That's all we need. No big deal. Of course the Buyers always have the option of just not buying a Bank of America Short Sale. I just hate to see them miss out on a good deal over something so minor. What say you?


Here's the screen shot from Equator.

Broker Bryant www.CentralFloridaShortSales.com

Do NOT be foreclosed on! Avoid foreclosure. Short Sales DO close.

Want to find out more? www.CentralFloridaShortSales.com

***I am NOT an Attorney nor do I play one on TV. Click the button below for my Bio.

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Tutas Towne Realty has already successfully negotiated Short Sales with the following Lenders and Investors.

Chase Short Sale,Sun Trust Short Sale, GMAC Short Sale, Wells Fargo Short Sale,Bank of America Short Sale,USA Bank Short Sale,PNC Bank Short Sale,Citi Short Sale,HomeEq Short Sale,Fifth Third Bank Short Sale,ING Direct Short Sale,GreenTree Short Sale,Capital One Short Sale,ASC Short Sale,First Horizon Short Sale,E-Trade Short Sale,Transland Financial Short Sale,US Bank Short Sale,IBM LBPS Short Sale,
Nationstar Short Sale,BAC Florida Short Sale,Real Time Solutions Short Sale,Fannie Mae Short Sale
FHA Short Sale,Selene Finance Short Sale,DTA Solutions LLC Short sale,Flagstar Short Sale,IndyMac Short Sale

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Comments

Reserved for TLW

Posted by Bryant Tutas-Tutas Towne Realty, Inc almost 2 years ago

BB, that is rather a no brainer for a buyer if they want to purchase the house. Hope this really does help to get these sales wrapped up!

Posted by Andrea Swiedler - Swiedler & Adams - New Milford, Litchfield CT Real Estate (Prudential Connecticut Realty, Litchfield County Real Estate) almost 2 years ago

don't see much of a problem here. if so, there are plenty of others to choose from. thanks for the info!

Posted by Bill Swanson - Omaha Homes For Sale (402) 964-4871 (CBSHome Real Estate) almost 2 years ago

Yes Broker Bryant I agree with you.  I had some difficulty persuading a buyer to give up a their personal information.   But they wanted the house, so wasn't a difficult sell in the end.  But  I can see how some buyers may have issues with giving up such information.  

Posted by Steve Mun / San Jose Short Sale Agent (Keller Williams Realty) almost 2 years ago

I say submit the information and I do not see a problem if it gets buyers one step closer to closing BB.

Posted by Wanda Kubat-Nerdin, REALTOR® St. George, Utah (Prado & Kramer Real Estate, St. George, UT 435.632.9374) almost 2 years ago

It's an invasion of privacy, but so what?

If you want the bank's money you've got to play by their rules!

People have a choice, they can be a social reformer or a home owner.

Bill

 

Posted by William J Archambault Jr (The Real Estate Investment Institute ) almost 2 years ago

Bryant- I don't get it. I never did get why BofA ties their short payoffs to a buyer instead of to the seller. That is why we had to start all over again over and over again in the first place. It is all about control. I am sorry, but I don't care how great they make the short sale process of what they ask for I still am not going to ever like BofA for their sleezy practices that if we as agents did would lose our licenses. Did you know that if you do REO's with BofA they score you based on how many buyers you push to get their loan through BofA? Why in the world would you ever want your buyer to get a loan from BofA? Just my rant.

I don't believe in social justice or social reform so to speak but I do believe that the banks should be allowed to fail. I believe they have way too much power and control in our country- the same that Thomas Jefferson warned us about over 200 years ago.

Posted by Nestor & Katerina Gasset Realtors® Wellington Florida Homes For Sale (International Properties and Investments, Inc.) almost 2 years ago

Hi Bryant... if BofA is taking the loss and calling the shots then I guess that they get to make the rules.  I, personally, don't like it one bit, but buyers who don't agree can simply find another house to buy.  It's really that simple.  It's a control thing and in this case, BofA has stacked the deck in their favor.

Posted by Steve Shatsky - Dallas Real Estate & Short Sale Specialist (214)213-0340 (Prudential Texas Properties) almost 2 years ago

hmmm.they have the 1st 5 digits of your ss# floating around in the internet jungle and other places request the last 4 of your ss# for identification purposes. Also now floating around the internet. Am I just being paranoid..or is this a problem for any one else?

Of course, I am definately not a BofA fan, so it could just be a rant on my part.

Posted by Jim Palmer - Washington County, Florida (ERA Chipola Realty - Chipley Office (850) 638-2777) almost 2 years ago

I say I agree with you.  Very strange.  I don't see what the first five would do for them.  Give me the first three and I can tell you what state you were born in...   Are they discrimating against certain state residents?!?!  Seriously though, weird, say I.

Posted by Arizona Mortgage almost 2 years ago

BB - I'm glad to hear you are hearing the time is shorter, but that is not the info I have been hearing in our neck of the woods. The information needed is reasonably straightfoward although I am not sure why they need the SS info, even if only partial. Can't see why this makes any difference esp. given it is the first 5 instead of the last four which is the standard practice. Weird. Hard to trust 'em, I'm afraid. I have had buyers who refuse to go after a BOA short sale because of the issues.

Jeff

Posted by Jeff Dowler ~ Carlsbad Homes for Sale ~ 760-840-1360 (Solutions Real Estate (CA DRE Lic. # 01490977)) almost 2 years ago

I have no problem with this information if the buyer doesn't.  The problem is when they loose the file, get hacked or give it to third parties without authorization, and the list goes on and on...

Posted by Gabe Sanders, Stuart Florida Real Estate (Martin County Residential Homes, Condos and Land Sales) almost 2 years ago

BB,

Most buyers are okay with this once they realize it is "play ball or lose the home." And as a listing agent, I'd rather know up front if the buyers are not 100% committed!

Posted by Irene Kennedy Realtor® in Northwestern NJ (Weichert) almost 2 years ago

Sounds like a great way for bank of America to not sell their properties.  What does BOA do if the buyer is a coproration, land trust, or some other entity? 

Posted by Rob Arnold, metro Orlando full service, investor friendly & foreclosure Realtor (Sand Dollar Realty Group, Inc.) almost 2 years ago

From the desk of David Dee,

BB, I have a buyer recently and requested them to provide this info and they did without hesitation. I was afraid they would object to this as this is not commonplace. I guess I was lucky. Some would refrained from providing this personal info.

Posted by David Dee, San Gabriel Valley (L.A.) & N. Orange County CA Real Estate (Excellence Power Realty) almost 2 years ago

I do not like it, but there has not been much happening lately that I do like.

This does not surprise me.  But maybe this can be a way to assess a persons ability to deal with all a Short sale entails.   Best of Luck with it BB

Posted by Daniel J. Hunter (REALTOR®) almost 2 years ago

I don't think it's too big of a deal. There are countless ways for people to get your personal info that I don't think this will be any worse. I'm happy to hear that BoA short sales are going to be quicker soon. I usually don't even have to tell buyers about Bank of America. They already know and normally tell me "let's avoid short sales," because of it. I'm glad they are fixing things slowly but surely.

Posted by Nathan Tutas (Tutas Towne Realty, Inc.) almost 2 years ago

It surprises me that so many don't know that there services including SS, that can identify you with your birth date and just the first five digits.

If your lenders were doing serious quality control they'd know.

Bill

Posted by William J Archambault Jr (The Real Estate Investment Institute ) almost 2 years ago

This is alot, Bryant. At first, I was inclined to agree with you, that buyers balking at this jsut don't want to buy a short sale. However, Jim Palmer #9 makes a point that I am no so comfortable with - it's strange indeed to be asking for the 1st 5 of SS, when the last 4 of SS are also out there available...put two and two together, and you have the recipe for id theft, which the banks could ultimately be responsible for...hmmmm

Posted by William James Walton, Sr. Greater Waterbury Real Estate (WEICHERT, REALTORS® - Briotti Group) almost 2 years ago

I think it sounds good, but we will certainly see. I've heard a couple agents talk about how they have gotten temporary approval from 3rd stage negotiators, then be told they now have to go through this new system. Doesn't make a lot of buyers very happy when they feel they are starting all over again.

Posted by George & Arlene Paukert (Road to Wealth, Inc.) almost 2 years ago

Hm, as you stated what Equator is asking is less than what the buyer would have to reveal in closing. 

However, BofA has done very little to earn the public's trust of it.  Their own lenders shudder.  So I can see why it is rather alarming to a buyer to give up first #5 digits to a new online system.  Why they didn't simply ask for last 5 if they had to do something different than others is beyond me. 

I have a buyer who is entangled with them right now as we have submitted a short sale offer to them.  EVery time I read about them or have to deal with them, I seriously can't help but to say a quick prayer to God to put a protective hedge around them.  I hate feeling like my buyers could possibly be handed to the wolves in sheep's clothing.  But heck I guess they are all wolves, some more domesticated than others...

 

Posted by Andi Grant - First Time Home Buyers Los Angeles, Long Beach, Downey, Carson (310-508-4354 | FirstTimeHomeBuyerRealEstate.com) almost 2 years ago

It is nerve-racking for consumers to share personal information.  As a real estate broker, I am not crazy about having to obtain information related to their SSN - it is information that I don't really want in my files.

Posted by Yvette Chisholm, Associate Broker - Rockville, MD 301-758-9500 (Long & Foster Real Estate, Inc.) almost 2 years ago

The conclusion that the request of buyer SSN and DOB is "ok" because a buyer would have to provide that information to obtain financing is flawed for two obvious reasons:

1.  A cash buyer would not need financing, thus this information would never be provided.

2.  Obtaining financing is a relationship between the buyer and their lender of choice, not Bank of America nor its processing affiliate Equator.  No agent in the process would ever need to know either of those pieces of information.

The conclusion that this information can be used to verify "arm's length" status is also flawed, since the information provided cannot uniquely identify an individual.  Buyer, seller, and both agents can sign affidavits confirming "arm's length" status, if necessary.

So what is the solution?  It is a simple one:  do not provide real information.  I know of at least one reported instance where an agent put 000-00 for the SSN and used her own DOB...that short sale was approved.  I would *HIGHLY* recommend everyone do something similar.  For one, it protects the interests of the buyer.  Second, it sends the message that this irrelevant information will not be provided, as it is unnecessary.

 

Posted by Ryan Tobin almost 2 years ago

Ryan, I believe you are right on all accounts. I made up some numbers today on a couple of entries. We'll see how it turns out.

Posted by Bryant Tutas-Tutas Towne Realty, Inc almost 2 years ago

Hi all,

Found this site because I'm about to go through this same process as a buyer.  My agent is asking me for my 5-digits, dob, etc for BoA's Equator system.  I'm not sure why they even need the ssn since I won't be using them as my lender (and I may even well pay cash for the property).  If you think about it, once anyone has your first 5-digits, it's not hard to get the rest.  You can see this site that explains why:  http://itmanagement.earthweb.com/secu/article.php/3828716/Social-Security-Numbers-Easy-to-Hack.htm

Anyway, I'm interested to hear from Bryant if putting in "fake" ssn numbers worked or not.  If it worked, that means those SSNs weren't used in the way most of us would think of (e.g. pulling credit).  And if so, I would ask my agent if she could put a fake one for me too.  Let me know.  Thanks!

 

-Los

Posted by Los Morales over 1 year ago

I have had a huge privacy issue with this and just ran across it again yesterday.  I suspect BofA is running an illegal credit report for the buyer with this data.  My understanding is that it is illegal to run a credit report on someone without their written authorization.

When this is provided, think of how many people will see that that you never know.  The listing agent whom you may have never met, their data entry clerk at their office which you will probably never meet, etc., and that is prior to ever even getting to BofA!

I have asked B of A for their "Terms of Use" agreement and "Privacy Disclosure" for this confidential data and have not received it (nor do I really expect to).

For now, we will be running with 000-00 and the offer date in Equator and hoping it works too!

Time to call the class action attorneys and ask for a referral fee for the future fortune this may generate upon settlement!

Posted by Jim Paulson (Owner/Broker) (Progressive Realty (Boise Idaho) www.Progressive-Realty.info) over 1 year ago

They are asking me for bank statements, pay stubs, tax returns.  Sound like most of you got off easy.  Am I just being scammed?

Posted by Roma over 1 year ago

Hi Roma. No you're not. They always need from the seller the items you have listed plus a financial statements and a hardship letter.

Posted by Bryant Tutas-Tutas Towne Realty, Inc over 1 year ago

Short Sale Buyers and Sellers who ignore the Arms Length requirements risk legal consequences - both criminal and civil.

Posted by Tony Marriott, Associate Broker, REALTOR® (Haven Express @ Keller Williams Realty Professional Partners) about 1 year ago

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